Workflow - How we work
A clear, straightforward process from your first message to final delivery — no surprises, no rush.
- / 01
Brief & Quote
Tell us what you need. We'll confirm scope, timeline, and price via Telegram or email.
- / 02
Sketch & Approval
We send rough sketches for your review. Revisions are welcome at this stage.
- / 03
Coloring & Refinement
Final linework, coloring, and shading. You'll see progress updates along the way.
- / 04
Delivery
High-resolution files delivered in your preferred format (PNG, PSD, AI, etc.).
FAQ - Common questions
Still have questions? Reach out — we reply fast.
- Do you use AI to generate artwork?. Never. Every piece is hand-drawn or hand-edited by a real person. We explicitly reject AI generation tools in our workflow.
- How long does a commission take?. Depends on complexity. A simple character illustration takes 3–7 days. Full scenes or brand kits may take 1–3 weeks. We always give an estimate upfront.
- What file formats do you deliver?. PNG (transparent background), JPG, PSD, AI, PDF — whatever your project needs. High-resolution exports are included by default.
- How does payment work?. 50% deposit before work begins, balance on delivery. We accept bank transfer, GoPay, OVO, and international payment on request.
- Can I request revisions?. Yes. Each commission includes a set number of revision rounds (specified in the quote). Additional revisions are billed at a small fee.
- Do you work with international clients?. Absolutely. We take commissions from anywhere in the world. Communication is available in Indonesian and English.
Have a project in mind?
Free consultation before any commission — tell us what you need and we'll confirm scope, timeline, and price.
Our offices
- Indonesia
at Way Halim
Bandar Lampung City - Remote-friendly
GMT+7
Instagram @iluztar